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Rivers Corbett, MBA is an award winning entrepreneur, speaker, and author of "13 Fears of Entrepreneurs" He has received numerous business honors including Entrepreneur of the Year, Canada's Hottest Start-ups List and Canada's Fastest Growing Companies list through Profit magazine and most recently recognized as one of Canada's 10 Mentor RockStars.. Rivers is presently a member of Startup Canada's National Advisory Council, founding entrepreneur of StartUP Fredericton & the "Entrepreneur in Residence" at the University of New Brunswick. His real joy and expertise is being a StartUP Advisor and "zagging while everyone else zigs" his two newest businesses ventures the Relish Gourmet Burgers restaurant chain and TheRockStar StartUP for StartUP entrepreneurs. Oh... he is also the leader of a team of over 25 chefs through his other company The Chef Group. Not bad for a guy who hates to cook. Always looking for a new idea to help businesses' succeed...this is his newest marketing discovery for StartUPs The Lyoness Advantage. "Rivers is a 21st century entrepreneur, he's the one to watch" - Jim Gilbert: Canada's Huggable Car Dealer!

Tuesday, January 19, 2010

Common Courtesy! Where has it Gone?

As many of you know I run multiple businesses and I am fanatic about client service.

Treat people well and they will treat you well...I tell my team.

I talk about this today because it seems that common courtesy has become the exception rather than the rule these days.

I am reminded of my friend Krista's comment when she said "we grow up being taught to say please and thank-you..yet for some reason when we leave our home many people stop doing that"

And here's some more common things..

Why can't we thank people for letting us out onto the street with our car..did we forget to wave?

Why do we say thankyou to the drive through people when we are the ones giving them the money?

Why do we laugh at kids when they are being rude or even worse allow our kids to be rude to adults.

I guess the bright spot in all this is..its really easy to stand out with Exceptional customer service when you are simply practicing common courtesy.

Live Large!

Here's to Your Success!

Rivers Corbett MBA

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